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Discussion Starter · #1 ·
Hi

Earlier this year I bought a late 2020 Ninja 650 with the TFT dash, I recently had it serviced by an independent garage that I've used for years. A few days after the service the service light came on so I took it to the garage to reset. Unfortunately, he couldn't reset it, does anyone know how to do this? I can reset the oil change light, but not the service indicator.

Thanks
 

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Discussion Starter · #3 ·
Does the owner's manual mention what to do with this light?
That’s the thing, the manual only states that the service indicator should be reset by an authorised Kawasaki dealer.

Seeing as how I get my bikes fixed at an independent dealer that I’ve been using for many years, I am stuck with what to do. The guy I use is excellent and obviously a lot cheaper than a main Kawasaki dealer, but he‘s unable to reset the Service indicator.

I can’t find anything on the Internet either.
 

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Those Kawasaki techs have a KDS something computer for communicating with ECU's. Not sure if you need that. By chance does your display have any menu selections like those in this Z900 video? (Go to about 13 minutes) This guy doesn't show his light reset, but it does look like he was able to select 7,500 miles for the next oil change.

 

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Discussion Starter · #5 ·
Hi. Thanks for the message. I can indeed reset the oil change indicator, it’s the full service indicator that neither me or the independent garage can reset.

As you say, most likely a Kawasaki dealer will have a device to connect to the ECU and they’ll most likely charge me for the privilege!
 

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Ok, different light. Sorry, I understood "service" light to be routine service reminder. If the light is constant, then, there is active code. You'll need to find the diagnostic port under the seat. Using a jumper wire, the port is grounded to the frame. Turn on the ignition and count the yellow light flashes with long and short interval. After getting the two digit number, the code, look up the fault. If/when the fault is corrected, the yellow light will go out on its own--no need to reset.
 

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Discussion Starter · #7 ·
Hi. According to the manual, only a Kawasaki main dealer can access this port with the correct diagnostic device. But if I do jumper the port to ground and get the number of flashes, how can I look up the code if I don't have a diagnostic tool? In any case, the bike has just been serviced and all I want to do is clear the indicator that says it's due for a main service. There's no "fault" as such. Unless I've misunderstood your post?
 

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Discussion Starter · #9 ·
Thanks for the link, very interesting. Basically, the indicator on my bike is saying the bike needs a main service, even though it's been serviced. Unfortunately, the non-Kawasaki garage doesn't know how to tell the ECU it's been serviced, hence the indicator is still on. I

t's not an error code, meaning something needs fixing, the bike's fine. Looks like a visit to the Kawasaki dealer after all. I'll send a picture tomorrow. Thanks.
 

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It seems that Kawasaki and other Japanese motorcycle manufacturers are getting on the European motorcycle manufacturers bandwagon of preventing owners from accessing certain ECU functions.

My Aprilia has the same issue, however, fortunately its ECU is shared across a few different brands and models, and a very smart guy developed some software that allows complete access to all ECU functions.

From what I have read on other forums, this is not the case with Kawasaki, so as you have stated, it will require a dealer reset.
 

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Discussion Starter · #11 ·
It seems that Kawasaki and other Japanese motorcycle manufacturers are getting on the European motorcycle manufacturers bandwagon of preventing owners from accessing certain ECU functions.

My Aprilia has the same issue, however, fortunately its ECU is shared across a few different brands and models, and a very smart guy developed some software that allows complete access to all ECU functions.

From what I have read on other forums, this is not the case with Kawasaki, so as you have stated, it will require a dealer reset.
Hi. Yep, it looks like that's the only way. Thanks for the message.
 

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It seems that Kawasaki and other Japanese motorcycle manufacturers are getting on the European motorcycle manufacturers bandwagon of preventing owners from accessing certain ECU functions.

My Aprilia has the same issue, however, fortunately its ECU is shared across a few different brands and models, and a very smart guy developed some software that allows complete access to all ECU functions.

From what I have read on other forums, this is not the case with Kawasaki, so as you have stated, it will require a dealer reset.
I've seen hacks for resetting Ducati lights. Sure don't want to see this happen for Japanese bikes as it's just a bad (read greedy) thing to do to buyers.
 

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Discussion Starter · #13 ·
I've seen hacks for resetting Ducati lights. Sure don't want to see this happen for Japanese bikes as it's just a bad (read greedy) thing to do to buyers.
So I called a local Kawasaki dealer and they want £50 to clear the service indicator and they're too busy to do it until next week. I've spoken to the in independent dealer who serviced the bike and he's going to see if he can find a way to do it.
 

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So I called a local Kawasaki dealer and they want £50 to clear the service indicator and they're too busy to do it until next week. I've spoken to the in independent dealer who serviced the bike and he's going to see if he can find a way to do it.
£50 to clear a service light - like 5 minutes work? Wow, that's extortionist. Hopefully your other dealer will have some luck.
 

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Discussion Starter · #15 ·
£50 to clear a service light - like 5 minutes work? Wow, that's extortionist. Hopefully your other dealer will have some luck.
Totally agree. They were trying to make it sound like it's a big procedure, when we all know it's just 5 minutes work. If I end up riding around for a while with the service light on until someone finds a cheap solution, so be it. I've got the receipts and the stamps in the service book to prove the bike's been regularly maintained.
 

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Sure seems like it is time for the independent service/repair shops should invest in some equipment to reset service lights.
It's really not about equipment. It's about software.

If the ECU software is Kawasaki specific, then buying a licence to use it would be cost prohibitive (on purpose), unless the service/repair shop wanted to become part of the Kawasaki franchise. I believe that is pretty much how it works.

Here in the Phils, a guy I know (and a few of his mates) bought a Triumph Bobber from a Triumph associated dealer. All of them pretty much got the 'Service' light at the same time. Even though they had bought from a Triumph agent, the agent didn't have the software to remove the service light - for sure, they would have had to buy it and decided not to given the small number of bikes sold.

So, he and they just ride around with a little red service light on their gauge.

Like my Aprilia, there is a guy who has developed and is selling ECU software for the Triumphs. You simply have to buy it and have an android cell phone/tablet, all the right connectors and go for it.

Having said that, it's very easy to 'brick' (kill) an ECU if you don't know what you are doing, and then you are up for big bucks.
 

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Discussion Starter · #18 ·
Spoke to my guy at the garage yesterday and he's still researching a solution to this. He told me that the person he usually turns to regarding this kind of problems says that if I had a Honda, Suzuki or Yamaha, no problem. Not so, Kawasaki, but he's still trying.
 
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